Privacy policy.

Koglin Insurance of Kalamazoo LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or subscribe to our communication services, including SMS/text messaging.

Information We Collect

We may collect the following information:

  • Personal identifiers (such as your name, email address, phone number, mailing address).

  • Insurance-related information (such as policy details, claims information, or financial information you provide).

  • Device, browser, and usage data when you interact with our website.

How We Use Your Information

We use the information we collect to:

  • Provide insurance consultations, quotes, and related services.

  • Communicate with you by phone, email, or SMS.

  • Verify your identity and prevent fraud.

  • Improve our website, services, and customer experience.

  • Comply with legal, regulatory, and contractual obligations.

SMS/Text Messaging Policy

By providing your mobile phone number, you consent to receive text messages (SMS) from Koglin Insurance of Kalamazoo LLC. Messages may include account updates, service notifications, and marketing/promotional content.

  • Message Frequency: Message frequency may vary.

  • Costs: Message and data rates may apply depending on your mobile carrier plan.

  • Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, we will confirm your opt-out by text and you will no longer receive SMS messages from us.

  • Help: For assistance, reply HELP or contact us at [Your Phone Number].

  • Consent: Consent to receive SMS messages is not required as a condition of purchasing goods or services.

Data Sharing & Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who perform functions on our behalf (such as texting platforms or insurance carriers).

  • Regulatory agencies or law enforcement if required by law.

  • Other parties with your consent.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain privacy rights, including the right to access, correct, or delete your personal information. To exercise these rights, contact us at dkoglin@farmersagent.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions about this Privacy Policy or our SMS practices, please contact us:

Koglin Insurance of Kalamazoo LLC
Phone: 269-248-8020
Email: Dkoglin@farmersagent.com
Address: 251 N Rose st Kalamazoo MI